How GCI Investigates A Claim

When someone reports an incident to GCI, and adjuster is assigned to investigate the incident thoroughly to ensure that we handle everyone's claim properly.

Here are some of the steps we may follow to get all facts pertaining to an incident.

  • The adjuster reviews the insurance policy and the coverage(s) in effect to determine what is covered.
  • The adjuster tries to contact everyone involved in the incident - drivers, passengers, witnesses, etc.
  • The adjuster gathers and reviews relevant information such as police reports, state and local traffic laws, and photos of the scene and vehicles involved.

The adjuster considers all facts, determines the cause of the incident, and handles the claim accordingly.


Home Office
1-800-982-5783
706 W. Wade Hampton Blvd
Greer, SC 29651

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