Terms of Use and Conditions

This document outlines the Terms of Use and Conditions relating to your use of greenvillecasualty.com and provides additional information about Greenville Casualty Insurance (GCI) Company. These Terms of Use and Conditions are applicable to your use of this site regardless of how you accessed it. If you do not wish to be bound by these Terms of Use and Conditions, please discontinue using and accessing this site immediately.

Privacy Policy

To receive information about GCI's Privacy Policy, please visit our Privacy Protection Policy

Your Use of this Site

You may not use this site to engage in any illegal activity. You may not use this site to engage in conduct which is defamatory, libelous, threatening or harassing or that infringes on a third party's intellectual property or other proprietary rights. In the event you engage in activity that is illegal, defamatory, libelous, threatening, or harassing, GCI reserves the right to disclose any information you provide through the use of this site or other GCI owned electronic sites or applications to law enforcement authorities as deemed appropriate in the sole discretion of GCI. You agree that any information you provide through this site will be truthful and accurate. GCI reserves the right to require a customer change their Customer ID, password, or answers to security questions if they are deemed inappropriate at GCI's sole discretion and judgment.

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E-mails to GCI, Leon Hix and Hix Agency addresses

The GCI e-mail system is a private e-mail system intended only for purposes authorized by GCI. You are not authorized to send numerous unsolicited commercial e-mail messages to any e-mail addresses at @greenvillecasualty.com, @leonhix.com, @hixagency. GCI reserves the right to take actions as may be necessary to prevent misuse of its e-mail system by unauthorized parties.

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Disclaimer of Warranties & Limitation of Liability

Any information, services, materials, software, calculators or other items on this site are provided "as is" without any warranty of any kind, either expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose.

GCI does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from GCI are free of viruses or other harmful components. Under no circumstances will GCI be liable for any consequential or incidental damages, which are damages intended to compensate someone directly for a loss or injury, damages reasonably expected to result from a loss or injury, or other miscellaneous damages and expenses resulting directly from a loss or injury that accompany or result from your use of its sites. These include (but are not limited to) damages or injury caused by any:

  • use of (or inability to use) the sites
  • use of (or inability to use) any site to which you hyperlink from its websites
  • failure of performance
  • error
  • omission
  • interruption
  • defect
  • delay in operation or transmission
  • computer virus
  • Internet connectivity disruption
  • or line failure.

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Secured areas/passwords

Some portions of this site are restricted and require authorization for access. Unauthorized use of or access to these areas is prohibited. Actual or attempted unauthorized use of or access to such areas may result in criminal and/or civil prosecution. Attempts to access such areas without authorization may be viewed, monitored and recorded and any information obtained may be given to law enforcement organizations in connection with any investigation or prosecution of possible criminal activity on this system. If you are not an authorized user of such areas or do not consent to continued monitoring, you should not attempt to access such areas.

If you are an authorized user of any restricted area, you are responsible to maintain the security/confidentiality of your password. DO NOT SHARE YOUR PASSWORD WITH ANYONE. GCI will not ask you for your password unless for troubleshooting purposes by a system administrator per your request. If you know or suspect that your password has been compromised, change your password immediately. If you suspect any unauthorized activity related to your account, you should contact GCI. GCI will not be responsible if you do not properly secure your password or if you choose to share your password with anyone else. In order to protect your personal information GCI encourages you to change your password every 3-6 months.

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GCI Intellectual Property Rights

The GCI oval logo, the terms "GCI", "GCI Insurance," "GCI Insurance Companies," "greenvillecasualty.com," as well as all logos and graphics using the GCI name are the intellectual property of and/or federally registered trademarks/service marks owned by the GCI Insurance Company and its affiliated organizations. GCI may possess intellectual property rights in other logos, words, or phrases not listed here. Intellectual property rights of third parties may apply where noted. Except where otherwise indicated, all materials on this site including but not limited to graphics, text, software, audio, video, and files, are the property of GCI and are protected by copyright or other intellectual property laws.

GCI reserves all rights to its intellectual property. You may print out a single copy of pages on this site for your personal, non-commercial use provided that all copyright, trademark or other notices are retained. ALL OTHER USES ARE PROHIBITED.

You are not authorized to use any portion of this site or any other GCI intellectual property on any other site, in the meta-tags of any other site or in any other materials. You may not modify, publish, create derivative works, copy, distribute, or otherwise use any of this site's content or frame this site within any other site.

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For your convenience, GCI may provide links to other Internet sites that GCI does not maintain. You should not interpret any link to/from other sites as indicating that GCI sponsors or endorses the sites or their materials or that the sites are affiliated with GCI in any manner. GCI is not responsible for anything contained on such sites and makes no warranties or representations about the contents, products or services offered on such sites. GCI is not responsible for and makes no warranties or representations about the content, products or services offered on any sites that you may elect to use in connection with this site.

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Availability of Products and Services

GCI does business in South Carolina and North Carolina. Our home office is located in Greer, South Carolina.

Not all of the products or services described on this site are available in all states or provinces. You may not be eligible for all products and services and GCI reserves the right to determine such eligibility as permitted by law. Where noted, certain products or services may be subject to specific terms, conditions, representations or agreements. The portions of this site related to such products and services provide additional information about terms, conditions representations, agreements, eligibility and availability.

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Other Agreements

These "Terms of Use and Conditions" apply to your use of this site and do not change or alter any other contract or agreement between you and GCI.

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Insurance Quotes/Coverage

At this time, on-line quotes may not be available for all states or provinces, products, services or coverage selections. For additional information about products, services or coverage selections otherwise offered by GCI, please contact a GCI Agent.

All quotes generated by this site are estimates based upon the information you provided and are not a contract, binder, or agreement to extend insurance coverage. Any coverage descriptions provided on this site are general descriptions of available coverage and are not a statement of contract. To obtain coverage you must submit an application to GCI. All applications are subject to underwriting approval. Coverage and availability may vary by state, territory, or province; and additional minimum coverage limits may be available in your state. For additional information, please contact a GCI Agent.

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Online Claims Submissions

If you are a GCI customer, you may elect to report an insurance claim online where available. Your submission does not commit GCI to coverage for this loss. Information you submit regarding your insurance policy and the loss is subject to review and verification. GCI reserves the right to request additional information prior to reaching a decision on the claim. A claim representative will be communicating with you regarding your claim. All policy provisions contained in your policy remain in effect. If you have any questions concerning the coverage afforded by your policy, please contact your GCI agent. GCI Agent.

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Terms of Services


You may request cancellation of you insurance policy by contacting your GCI Agent or representative


All transactions processed on the GCI Payment are eligible for a refund within 3 days of transaction date of payment if the cancellation meets underwriting requirements and does not cause the account to be in arrears. Cancelled payment refunds will be issued to the original credit card or checking account from which payment was made. To request a refund, contact your GCI representative at 1-800-982-5783. Please allow 7 to 10 business days for a refund to be credited.

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Secure Online Payment Policy

You can make payments online with GCI with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

GCI is registered with the Authorize.Net Verified Merchant Seal program.

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Changes To This Document

The content of this site and of these "Terms of Use and Conditions" are subject to change without prior notice.

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Applicable Law/Severability

These "Terms of Use and Conditions" shall be governed by and interpreted according to the laws of the State of South Carolina and North Carolina without respect to any conflict of laws and provisions. If any portion of these "Terms of Use and Conditions" is unlawful, void or unenforceable, it shall not affect the validity or enforceability of any other provision.

Additional Information About GCI

Our History

Greenville Casualty Insurance Company (GCI) was chartered in 2001 with our first piece of business being written for the state of South Carolina in July of 2001 as a non-owners policy. Throughout the past decade years GCI has grown significantly and has become a prominent auto insurance carrier for both North and South Carolina with an annual revenue of over $10 million. GCI is a locally owned company that is owned and operated by professionals that have been in the insurance field for over 40 years. We host a staff of highly educated and experienced insurance personnel that are dedicated to making sure that we are successful in providing you with the best service and coverage available.

Our Service

We offer fast and friendly service! Since we are locally owned we have the home town feel that provides you with the comfort of knowing we truly care. We do not outsource our claims to a third party, we have our own in house claims department to walk you through the process should you have a claim. We have a staff of customer service representatives to answer any questions that you have about your coverage or to assist you should your needs change. Click for detailed contact information.

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Contact Information

Coporate Location

Greenville Casualty Insurance
706 W. Wade Hampton Blvd.
Greer, SC 29651



Please Contact Us for additional information.

Home Office
706 W. Wade Hampton Blvd
Greer, SC 29651


© Copyright 2018. Greenville Casualty Insurance Company. All Rights Reserved